Frequently Asked Questions


1. What makes ZELVY perfumes unique?

ZELVY perfumes are crafted to provide luxury-grade fragrances with long-lasting performance and strong projection, all at an affordable price. Our goal is to make premium scents accessible to everyone.

2. How long do ZELVY perfumes last?

The longevity of our perfumes depends on factors like skin type, weather, and application. However, our scents typically last 6 to 18 hours on the skin and even longer on clothes.

3. What type of fragrances do you offer?

We offer a wide range of scents, including fresh, floral, woody, oriental, and musky notes, catering to both men and women.

4. Are ZELVY perfumes oil-based or alcohol-based?

Our perfumes use a high 30% concentration of fragrance oils, ensuring long-lasting performance. We carefully balance essential oils and alcohol to enhance both projection and longevity. ZELVY fragrances are classified as Extrait de Parfum, offering superior intensity and longevity compared to standard perfumes.

5. Do ZELVY perfumes smell like designer brands?

Our fragrances are inspired by luxury scents but have their own unique identity. We focus on creating high-quality compositions that offer a luxurious experience without the high price tag.

6. How should I apply my perfume for the best results?

For maximum longevity and projection, apply perfume to pulse points such as the wrists, neck, behind the ears, and inner elbows. For even better results, apply it on moisturized skin or lightly mist it on your clothes.

7. Do ZELVY perfumes contain any harmful ingredients?

No, we prioritize safety and quality. Our perfumes are free from harmful chemicals, ensuring they are safe for the skin when used as directed.

8. Can I return or exchange a perfume if I don’t like it?

Yes, we do accept returns and exchanges. Please visit our Return Policy page for details.

9. How can I store my perfume to maintain its quality?

Store your perfume in a cool, dry place, away from direct sunlight and heat. Keeping the bottle tightly closed will help preserve its scent and longevity.

10. How can I order ZELVY perfumes?

You can place an order directly through our official website or our social media pages. We offer fast and reliable shipping to ensure you receive your fragrance as soon as possible.

11. Do you offer custom or bulk orders?

Yes, we accommodate custom and bulk orders for special occasions, businesses, or resellers. Contact us for more details.

12. Do you offer wholesale?

Yes! Contact us on WhatsApp: +92 329 1227479 for wholesale inquiries.

13. Are the prices final?

Yes, all listed prices are final.

14. What do EDP, EDT, EDC, and Extrait de Parfum mean?

  • Extrait de Parfum – Highest concentration (25-40%), lasts 7-18 hours with intense projection.
  • EDP (Eau de Parfum) – High concentration (15-20%), lasts 6-12 hours with strong projection.
  • EDT (Eau de Toilette) – Medium concentration (5-15%), lasts 4-7 hours, lighter than EDP.
  • EDC (Eau de Cologne) – Low concentration (2-5%), lasts 2-4 hours, fresh and subtle.

15. Why are your prices so low?

Because our mission is to make high-quality fragrances affordable for everyone. Instead of overpriced designer brands, we offer better alternatives at reasonable prices.

16. Will people remember me by my fragrance?

Absolutely! A great scent leaves a lasting impression. With ZELVY, you’ll be remembered by your fragrance.

17. Why is perfume maturation important, and what does it mean?

Perfume maturation is the process of allowing the fragrance oils, alcohol, and other ingredients to blend and settle over time. This enhances the scent’s depth, smoothness, and longevity. Freshly mixed perfumes may have a harsh or unbalanced aroma, but with proper maturation, the fragrance becomes richer and more refined.


Shipping & Delivery

18. How long does shipping take?

Delivery takes 2-4 days within Punjab and 3-6 days outside Punjab.

19. What are the shipping charges?

  • Shipping is ₨90 for orders above ₨700.
  • Free shipping for orders over ₨3000.
  • For orders below ₨700, the shipping fee varies.

20. Can I schedule a delivery for a specific date?

Yes, we offer scheduled deliveries. Contact us to arrange a suitable date.

21. How can I track my order?

We will provide you with a tracking ID or details of the relevant delivery service provider.

22. Do you offer international shipping?

Not at the moment, but we plan to introduce it soon!

23. Can I change my shipping address after placing an order?

  • Yes, you can update your shipping address before the order is shipped.
  • If your order has already been shipped, changes are not possible.
  • To request an address change, contact us on WhatsApp as soon as possible.

 

Have More Questions?

If you have any other inquiries, feel free to contact us at zelvy.pk@gmail.com—we’re happy to help!